You Know Our Clients by Name

We put our clients first, because we work with the best in class. From your bank, to your insurance company, to your cable company. You have likely talked to one of our team before and just didn’t know it. We work with global Fortune 100 companies and are proud to call them partners.

Our clients include global Fortune 100 companies in the financial services, banking, cable and insurance industries.

We work with the best because we expect the best from our employees and we deliver.

At the end of the day, it comes down to trust. Our commitment to quality assurance, client security and state of the art technology means that major companies can trust us to handle the element of their business that can make or break them- customer service. We work every day to earn that trust, and we get results.

All call centres created equal?

The Gemma difference is defined by the five “pillars” of our founding philosophy. These ideas have created and fuelled our growth since 1999. We live them. Every day. Read More.

A Career, Not a Job

At Gemma, we go above and beyond the call of duty for our employees. 95% of our senior managers started their careers with entry-level positions in our call centre. This could be you. We are strong believers in organic growth and promoting from within. Expect more. Read More.