Welcome to Gemma

We are a leading sales-focused, PCI compliant call centre in Canada specializing in Inbound and Outbound Sales. As one of the largest Canadian-owned call centres, we have a proven track record of getting results and providing an easy customer experience for Fortune 100 companies. Our reason for being is managing our client’s most precious asset – their customer.

That’s the Gemma Difference!

All call centres created equal?

Friendly Face

The Gemma difference is defined by the five “pillars” of our founding philosophy. These ideas have created and fuelled our growth since 1999. We live them. Every day. Read More.

A Career, Not a Job

Business Feet

At Gemma, we go above and beyond the call of duty for our employees. 95% of our senior managers started their careers with entry-level positions in our call centre. This could be you. We are strong believers in organic growth and promoting from within. Expect more. Read More.

You Know Our Clients by Name

Meeting at Table[2]

We put our clients first, because we work with the best in class. From your bank, to your insurance company, to your cable company. You have likely talked to one of our team before and just didn’t know it. We work with global Fortune 100 companies and are proud to call them partners. Read More.